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Helping Clients Get the Restoration Services They Need

2/19/2019 (Permalink)

Why SERVPRO Helping Clients Get the Restoration Services They Need When storm restoration is needed, SERVPRO can help!

A strong storm can damage a large area in a short amount of time. When residential clients need storm restoration services, it is in their best interest to choose a company that responds to their call for help quickly and provides all the information they need for insurance claims. By choosing a company that has broad corporate resources and a reliable local franchise in Etowah, OK, homeowners can save both themselves and their insurance company money.

Fast Response

A national call center that operates 24 hours a day is well-equipped to delegate quick storm response to people in affected areas. As soon as the company receives a call, they put the following actions in motion:

  • Contact local franchise
  • Open file in Claims Information Center
  • Dispatch extra equipment to area if necessary

The earlier storm restoration begins, the less chance there is of secondary damage to the home in question. A company that's Faster to Any Size Disaster saves time and money by limiting the amount of remediation that has to happen.

Detailed Reports

The CIC is a helpful tool for homeowners and insurance adjusters. As soon as the flood damage is assessed and an estimate of the total cost for restoration is created, the report is stored in the corporate database. When the customer file is accessed, all the information needed for the claim is right there. The adjuster can use it to corroborate his or her inspection. The homeowner can use it to get a complete list of the items that need to be replaced or repaired and how much the process is going to cost. A comprehensive report of the damage gives the insurance company the information it needs to process the claim in an efficient manner.

When storm restoration is needed, it doesn't need to be delayed. A company that responds quickly and provides a detailed account of the problem is helpful to both the homeowner and the insurance company.

Hail and Escalating Roof Damage

2/13/2019 (Permalink)

Storm Damage Hail and Escalating Roof Damage Roof damage can be a significant cost for businesses.

Hail And Escalating Roof Damage

Roof damage can be a significant cost for businesses and one that can be avoided with vigilant and routine inspections. While many companies are likely aware of the potential for damage after a storm, they may not be as aware of the threat a hail storm poses to their roof. Hail comes in a variety of sizes and weights, and these ice balls can do lasting damage to your roof if not mitigated early.

1. Shingles

The most apparent signs of hail damage to your roof are broken or missing shingles. Hail stones can either create small divots in a shingle, or they can completely fracture and even break a shingle free of the roof altogether.

2. Underlayment

While missing shingles are not significant causes of roof damage, torn or missing underlayment can be. When a shingle is broken or missing, it can lead to the exposure or wearing away of the underlayment. Tattered or damaged underlayment can lead to water damaged sheathing.

3. Sheathing

Sheathing is the wood boards that cover over your attic joist. These boards are your last line of defense against the outside. If your shingles and underlayment are damaged, then your sheathing is exposed to rain and other elements. Depending on the size of hail, it can severely damage your sheathing through both impact and melting.

4. Insulation and Attic

When the roof barrier is compromised, it leaves insulation and your attic space potential exposed. This exposure can lead to moisture buildup and possibly mold development. If you are experiencing this level of damage, you may want to call a disaster restoration specialist in the Norman, OK area.

Hail storms can cause significant roof damage. Routine inspections of your commercial property’s roofline should protect you from any obvious issues like missing shingles. However, you may want to seek assistance for more thorough inspections for underlayment and sheathing damage.

3 Ways to Know It’s Time to Replace Your Smoke Alarm

2/5/2019 (Permalink)

Fire Damage 3 Ways to Know It’s Time to Replace Your Smoke Alarm Smoke detectors can save your home and your life.

A fire or smoke alarm offers one of the simplest and most affordable ways to protect your home from fire damage. But to protect you, they must be in proper working order. Here are a few tips from the experts to help ensure the detector in your Etowah, OK, home is in top condition.

The Reason for Smoke Detectors

It’s easy to forget why we have smoke detectors, until you have a fire. These tiny, ubiquitous devices do a big job in keeping us safe. According to safety experts:

  • Three out of five home fire deaths occur in buildings where there is no working smoke detector
  • Having a working fire detector cuts your risk of dying in a home fire in half

These sobering facts make it clear that you need to have a smoke alarm and make sure it works properly.

Know Your Alarm Type

How often you check your alarm depends a lot on the type you have. For an old-fashioned one powered by a 9-volt battery, be sure to replace the batteries every year. A lithium battery-powered alarm won’t need its batteries touched for a decade, while an alarm that’s hard-wired to your home’s electrical system will likely have a backup battery. As with a standard 9-volt alarm, that battery should be replaced annually.

Heed the Beep

Beeping is one of the top signs that you may need to replace the battery. Press the test button on the alarm to see if it’s still working properly and if not, replace batteries promptly.

Replace Alarms When Needed

Like most things, these devices have an expiration date. Experts recommend replacing all smoke detectors, regardless of the type, every decade for maximum effectiveness.

We’re fortunate to live in an era when the average smoke alarm is affordable. Make the most of your devices by keeping them in working order with these tips from the fire experts

3 Reasons You Should Hire a Certified Remediation Company

1/22/2019 (Permalink)

Mold Remediation 3 Reasons You Should Hire a Certified Remediation Company Discovering mold growth in your Norman, OK home can be stressful

Three Key Reasons You Should Hire a Specially Licensed Professional

Discovering extensive mold growth inside your home may be extremely frustrating. Because the fungus can destroy building materials and compromise the integrity of your home, it’s important to conduct a thorough cleanup. To efficiently complete the potentially daunting task, you may want to hire a certified mold specialist. While you may have numerous choices when selecting a remediation team, there are three key reasons you should hire a specially licensed professional.

1. Extensive Knowledge

In order to receive mold certification, specialists receive extensive on-the-job training that enables them to become proficient in their trade. To ensure knowledge retention, routine testing is also typically mandatory. This helps ensure that technicians are up-to-date on the latest techniques and understand appropriate remediation protocols.

2. Adherence to Industry Standards

Because mold spores can easily become airborne and contaminate clean areas of your home, it’s essential that the remediation team adhere to stringent safety guidelines. Most certified mold professionals recognize this responsibility and employ effective strategies aimed at preventing cross-contamination. Uncertified technicians may not follow established industry protocols, potentially leaving your residence vulnerable to additional mold damage.

3. Likely to Maintain Insurance

During the cleanup process, unforeseen situations may arise. A certified mold remediation team may be more likely to possess adequate insurance coverage than counterparts that choose to forsake the certification process. This is beneficial for both the company and its customers because it often illustrates a sense of responsibility and commitment to quality work that may provide additional peace of mind for concerned clients.

Discovering mold growth can be a stressful dilemma for many homeowners in Norman, OK. Because of the fungus’ destructive behavior and ability to spread spores through the air, taking precaution during the cleanup process is essential. Certified mold professionals can utilize their extensive knowledge to help residents successfully remove the contamination from their homes and shield them from additional damage.

Think Fast About Broken Pipes

1/18/2019 (Permalink)

Water Damage Think Fast About Broken Pipes Don't delay yourself with a bursting pipe leak

It always seems like an unexpected disaster happens on a day when you really don’t have time to deal with it: when you are scheduled to lead a presentation with a client, when you have to pick up the kids from school, or when you are heading out for vacation. Here are some tips so you can prepare to think fast when you have bursting pipes in your home in Norman, OK.

Complications Happen Fast

The trouble with bursting pipes and other unsuspected leaks is that damage quickly goes from bad to worse:

  • Wood and paper materials can be structurally damaged the longer they are left in water.

  • Staining can take place when wet materials are allowed to sit against carpet or other items.

  • Metal materials can start to corrode.
  •  Exposure to time and temperature can turn clean water into harmful “gray water” or “black water.”

  • Mold can start growing in about 48 hours.

Don’t delay and get started with the cleanup. Everything else can wait.

Phone a Friend for Fast Help

You may actually need to phone two friends: one to pick up your kids or do your presentation, and one professional water mitigation specialist that understands the need to act fast to fix the broken pipe and clean up water. Turn off the water so your bursting pipe doesn’t continue spraying water all over your home. It’s amazing how quickly water starts to accumulate.

The call you make to the expert will be most useful for resolving your bursting pipes quickly. The right professional will have knowledge, experience and special equipment to help you resolve the flood. Pumps, vacuums, fans and dehumidifiers will help remove water and any remaining moisture to minimize damage and prevent secondary trouble such as mold growth.

You’ve Got This

Now that you know what to expect and who to call, you can think fast during an emergency and help minimize water damage in your home.

Commercial Fires Can Leave Lingering Problems for Building Owners

1/12/2019 (Permalink)

Commercial Commercial Fires Can Leave Lingering Problems for Building Owners Smoke after fire in Norman, OK

After a commercial fire in Norman, Ok, the building can be expected to need a good smoke cleaning by professionals to remove the stains left behind by the soot and dark fumes of billowing smoke-filled clouds. But weeks or months later, an unexpected smoky or acrid smell may arise. That is when most people ask themselves what happened.

Dark Stains

Discoloration can generally be removed by a team of fire specialists. Using specialized cleaning methods and chemicals, the team can often quickly remove the damaging stains from the walls, floors, and ceilings. Once the stains from the smoke damage have been removed, the building can quickly be reopened for business.

Unpleasant Odors

What many people do not realize is that a general smoke cleaning only removes surface pollutants. During a fire, flames can send out gas fumes as they consume items. The gases may include the following:

  • Hydrogen cyanide
  • Carbon monoxide
  • Phosgene
  • Hydrogen Chloride
  • Nitrogen Dioxide

As the fumes penetrate the surfaces of most porous items inside the building, they become hidden by the more offensive nature of the smoke and soot. Once the surface smoke and soot is removed, the gases typically become noticeable.

Specialized Cleaning

Fire and smoke restoration specialists can fight the noxious and offensive smells left underneath the smoke odor with air cleaners. These include ozone machines, air filtration devices, and thermal foggers. By initiating a full area air cleaning along with the surface cleaning, your building can typically be returned to normal quickly when the majority of offensive odors have been removed.

Smoke cleaning is important, but it is only part of the cleaning often necessary to fully remove the offensive and lingering gases trapped in the interior of your commercial building. It is often best to look to a restoration team right after the fire to minimize the hold the odors may have on your property.

Steps To Take in Spring for Irrigation Maintenance

12/31/2018 (Permalink)

After a long winter in Eason, OK, spring brings with it the promise of new growth. In order to achieve this growth and see landscape flourish, it is time to turn those winterized sprinklers back on. The winterization process is an important step in irrigation maintenance, but it is also very important to make sure you take the necessary steps before turning your sprinkler system back on. Making sure you do a thorough check of your system can aid in avoiding unwanted sprinkler flooding. Use the following steps as a guide.

1. Inspect Sprinkler Heads

Sprinkler heads are the most prominent part of your sprinkler system. The fact that they reside above ground means they can easily be broken. It is important to check that all sprinkler heads are in place and in good working order. A missing head can lead to a geyser of water shooting out, resulting in flooding. Simply replace any broken or missing heads.

2. Turn Your Water On Slowly

When it comes time to turn your sprinklers back on, you want to ensure you turn the water on at the valve slowly. Turning the water on too fast can cause pressure issues in your pipes that can lead to a burst. Allowing the water to flow slowly into the pipes avoids pressure buildup.

3. Check the Pipes

Checking the pipes is usually the most important part of your irrigation maintenance. With the pipes being underground, it can be difficult to check them. Once you have turned your sprinkler system back on, keep an eye on the system. If water is bubbling up around a sprinkler head, or if you see a sunken area on the ground, these are key signs that your pipes may need to be fixed. The most obvious sign is flooding and pooling. If pipes are not promptly fixed, they can require water damage repair.

Irrigation maintenance is paramount to keeping your sprinkler system in good working order. Fixing issues now can save a headache down the road.

Why Does My Toilet Overflow When I Take a Shower?

12/20/2018 (Permalink)

Water Damage Why Does My Toilet Overflow When I Take a Shower? Contact a sewage cleaning company in the Norman, OK area

Why Does My Toilet Overflow When I Take a Shower?

If you are a homeowner in Norman, Ok, chances are that, at some point, you may have to deal with having your toilet overflow while you're taking a shower. This happens as the result of a blockage somewhere between your toilet and the sewer. While there are steps you can take on your own, a more severe problem may require professional sewage cleaning. But first, let's take a look at what's happening and what you can try to remedy the problem on your own.

1. The Snake

When you run the shower and the waste water line is clogged, the water is going to come back out in the first place it can, which is the toilet. Before calling a sewage cleaning company, you can try using a snake. This a flexible, thick wire operated either by hand crank or by motor. To reach the blockage and clear the clogged pipe, it needs to be at least 25 feet long.

2. Snake the Toilet

Run the snake straight through the toilet. You may want to remove the toilet first and run the snake directly into the drain in the floor. Once you've run the snake down through the clog, you'll want to check your work by running the shower. If it still overflows, you may need to try the second option.

3. Snake the Drain Cleanout

If snaking the toilet doesn't work, you can try snaking the drain cleanout. Locate the main drain, which is usually found in the basement or a crawlspace. The drain cleanout is a cap on the drain, which you can remove with a wrench. When you have the cap off, run the snake through the pipe. Once again, you'll need to run the shower to see if you've removed the blockage.

4. Call a Professional

If these two methods fail, it's probably time to call a sewage cleaning specialist. Using professional techniques, they can make sure the blockage is eliminated and, hopefully, that you won't have to worry about this unfortunate event ever happening again!

What You Need To Know About Fire and Rental Insurance

12/20/2018 (Permalink)

Fire Damage What You Need To Know About Fire and Rental Insurance Fire damage in an Norman, OK home

Even though you do not own your home, you love your space in Norman, Ok. As such, you have invested thousands in furniture, decorations, keepsakes and personal belongings. While you may not want to think about losing your valuables in a fire, you plan for every contingency. Still, there are some things you should know about your renters insurance.

Fires Can Be Unbelievably Destructive

As you probably know, with either their flames or smoke, fires can destroy essentially everything in your rental unit. While you may worry most about personal keepsakes, you should also understand that fire damage can affect the following:

  • Electronic equipment
  • Financial records
  • Furniture
  • Clothing
  • Photographs

Because fire and smoke can damage all of your property, you must have a strategy for replacing damaged and destroyed items after a fire.

Rental Insurance Covers Your Property

To know whether you have to pay out of pocket for damaged items, you should know about insurance. The renters insurance you buy typically covers losses to the items you have in your rental unit. Your policy likely does not cover the structure itself, including carpeting and fixtures. Fortunately, your landlord probably has a policy to pay for repairs to the building.

Restoration May Be Possible

You may not have to throw away all of your belongings after a fire. While flames and smoke can cause extensive damage, fire restoration may be possible. Restoration technicians have the expertise and equipment to recommend a post-fire cleanup plan. If you have belongings you love, you should consider asking contracting with a reputable fire restoration service to clean and repair as many damaged items as possible.

With a comprehensive renters insurance policy, you don’t have to worry about replacing your furnishings and other belongings after a fire. When you are shopping for a policy, though, you must look for the right coverage to protect your investment.

What To Do When You Smell Mold but Can’t See It

11/29/2018 (Permalink)

Why SERVPRO What To Do When You Smell Mold but Can’t See It Mold damage on wall in a Lexington,OK business

Mold has a very distinctive fungus smell, meaning that often times its odor makes itself known before the mold itself is found. For a business in Lexington, OK, the mold smell can be worrying. Fortunately, there are a few things that can be done.

Where Mold Grows

Most people associate the musty mildew smell with places like basements or attics. This is in part because environments like these are a good location for mold to settle in. In fact there are some environments mold is more likely to grow in than others.

  • Locations with water damage
  • Cool damp areas such as a basement or cellar
  • Locations where condensation may collect
  • Areas with regularly high humidity such as a restroom or pool area
  • Areas where there has been recent flooding
  • Materials that can soak in water such as wood, paper, plaster, cardboard, or ceiling tiles

Why Mold Smells

As mold grows it releases a secondary metabolite called a mycotoxin. These are the reason for the musty mold smell. Mycotoxins are common to the fungi kingdom and most fungi, including mold, undergo this process.

Ways to Locate Mold

Many mold remediation professionals have a few tools they can use to locate mold when it’s not visible. Mold tests can be used to test air samples or surfaces for potential growth. An infrared camera may also be used to locate cool area where water may have built up. Because mold grows best in cool, damp environments checking these locations may lead to locating the source of the mildew smell. Once the mold has been located it is important to begin the cleaning process as soon as possible.

Finding mold growth based off of a mold smell is possible, especially when you have the right tools and know where to look. Remember, if you have trouble, or don’t feel comfortable looking for the mold yourself, a professional may be able to help.